Office Hours
After Hours by Appointment
Contact me to schedule a virtual meeting
Insurance Products Offered
Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet
Other Products
Banking, Investment Services, Annuities
Would you like to create a personalized quote?
Lisa RO Ross
Office Hours
After Hours by Appointment
Address
Surprise, AZ 85374
Across street from Post Office south side of Bell Rd. Next to Palm Valley Pediatric Dentistry
Office Hours
After Hours by Appointment
Contact me to schedule a virtual meeting
Insurance Products Offered
Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet
Other Products
Banking, Investment Services, Annuities
Would you like to create a personalized quote?
Office Info
Office Info
Office Hours
After Hours by Appointment
Contact me to schedule a virtual meeting
Location Details
- Parking: In front of building
- Parking: South of building
- No steps/stairs
-
Phone
(623) 974-2600 -
Toll Free
(866) 974-2600
Languages
Insurance Products Offered
Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet
Other Products
Banking, Investment Services, Annuities
Office Info
Office Info
Office Hours
After Hours by Appointment
Contact me to schedule a virtual meeting
Location Details
- Parking: In front of building
- Parking: South of building
- No steps/stairs
-
Phone
(623) 974-2600 -
Toll Free
(866) 974-2600
Languages
Simple Insights®
Should you repair or replace your car?
Should you repair or replace your car?
Is it time to get a new car or is it best to repair the vehicle you already have?
Protect your car from the damaging effects of sun and heat
Protect your car from the damaging effects of sun and heat
Sun protection is important to keeping your vehicle in ship shape. Here's how to do it.
What is identity theft and identity fraud?
What is identity theft and identity fraud?
Identity theft is the act of stealing someone's personal information and identity fraud is the use of an individual's identifying information to commit crimes.
Social Media
Viewing team member 1 of 19
Jennifer Berning
Office Manager
License #17051500
Jennifer is the Office Manager, bringing over eleven years of industry experience to our team. She is passionate about educating team members and policyholders in Maricopa, AZ, helping them understand their coverage to achieve their goals. Jennifer dedicates significant time to continuous learning and training to excel in her role. She believes, "You will never know how much of a difference you can make in the lives of others until you try," and "I want everyone to walk away being satisfied knowing that their concerns were addressed and responded to with care." Originally from Batesville, Indiana, Jennifer currently resides in Maricopa, AZ. She is a proud graduate of Purdue University. Outside of work, she enjoys spending time with friends and family, being outdoors in the Arizona sunshine, and traveling. She also fondly remembers visiting theme parks from her childhood. Jennifer is ready to assist with your Auto, Home, Renters, Life, Health, or Commercial Insurance needs. Her free time is often spent traveling through sunny Arizona and beyond.
Viewing team member 2 of 19
Robin Ostrowski
Auto/Home/Life Insurance Rep
License #20273455
Growing up in central Illinois with five siblings, Robin learned the value of hard work and strong relationships early on. After earning her degree in Business Management, she and her husband ran a successful jewelry store in Chicago for 30 years while raising their three incredible children. Family has always been her greatest joy, and she is so proud of the amazing people her kids have become. After her husband’s passing in 2020, she continued running their business for several years before she made the move to Arizona with her daughter. This transition led her to a new and rewarding career in insurance in Surprise, AZ, where she's been licensed since 2021. She loves this journey of helping others protect what matters most with personalized insurance options and guiding them through important life decisions. She brings the same dedication, care, and service to her customers that she did in her business for decades. Robin is excited to be part of this team and looks forward to building meaningful connections with those she serves!
Viewing team member 3 of 19
Jody Gallo
Customer Relations Representative
Jody has been assisting State Farm customers since 2014, bringing her passion for helping others to her work every day. She is also a passionate animal lover. During her time off, Jody enjoys spending time outdoors, traveling, listening to music, exploring new places, and being with her family and friends. She is dedicated to finding the right auto or home insurance options for our community.
Viewing team member 4 of 19
Svetlana Permiakova
Account Manager
License #17113395
Svetlana has been with State Farm since 2013, dedicated to assisting customers with their insurance needs. She is fluent in Russian, English, and French, and proficient in Polish and Spanish, allowing her to serve a diverse community. Her knowledge covers Auto Insurance, Home Insurance, Life Insurance, and Health Insurance. She is passionate about helping State Farm customers and ensuring they receive the support they need. In her free time, she enjoys reading, hiking, watching movies, hanging out with friends, and cooking.
Viewing team member 5 of 19
Laura Anderson
Account Manager
License #19658744
Viewing team member 6 of 19
Nuvia Najera
Auto/Home/Life Insurance Rep
License #19596796
Nuvia has been in the insurance field for several years, bringing her knowledge to our Arizona community. She is bilingual, fluent in both English and Spanish, and excels at providing detailed explanations of Auto, Home, Life, and Health Insurance coverages. Nuvia believes, "Insurance shouldn't be this tedious thing you want to avoid. It's about knowing the reasons behind insurance," and she enjoys reviewing every aspect with her customers. Born and raised in Arizona, Nuvia enjoys spending time with her son playing video games and exploring the outdoors. She is also a fan of scary movies and going to haunted houses, with Halloween being her favorite holiday. Her favorite quote is by Dodinsky, "Be there for others, but never leave yourself behind." Nuvia is ready to assist our Spanish-speaking community and all customers with their Auto, Home, Life, Health, or Renters Insurance needs.
Viewing team member 7 of 19
Jarrod Regnier
Account Manager
License #19705174
Jarrod is a valued team member dedicated to building strong, honest, and professional relationships. He believes that "the better I know a person or family, the better I can provide recommendations for policies and coverages," and he finds satisfaction in truly helping protect families' tomorrows. Jarrod emphasizes that "Life insurance is the most important protection I can provide for a person," and he also helps customers with their auto and home insurance needs. Originally from the south of Chicago, Jarrod now enjoys living in Surprise, Arizona, appreciating the amazing selection of local golf courses and microbreweries in the area. Outside of work, Jarrod loves family time, listening to music, watching movies, playing golf, and video games to relax. He is also an avid sports fan, always supporting his favorite teams. His favorite quote, by A.A. Milne, is: "You're braver than you believe, stronger than you seem, smarter than you think, and loved more than you'll ever know." Call or stop by the office for a free quote today!
Viewing team member 8 of 19
Becky Smith
Insurance Account Representative
License #19758044
Rebekah (Becky) Smith brings a blend of legal expertise and a genuine passion for exceptional customer service to the insurance industry. She began her career as a customer service associate, but her dedication to learning and growth quickly led her to excel on the service side of the business. As a longtime resident of Buckeye, AZ, she earned her Associate’s Degree in Paralegal Studies from Brighton College. She started her professional journey in personal injury law, where she discovered a true passion for educating customers about their insurance coverage, such as auto and home policies, and helping them navigate complex situations. Outside of work, she loves reading, writing, and crafting with her daughter and younger siblings—even when they're miles apart. Although she from a large family, her home life is centered around her husband, daughter, and a strong sense of connection with those she holds dear.
Viewing team member 9 of 19
Brittany Smathers
Personal Account Representative
License #20227779
Brittany has been with State Farm for a while now, helping customers with their insurance needs. She was a competitive gymnast for over a decade and later transitioned to coaching in New Mexico. She's passionate about the arts and loves participating in musical theater and dance shows. She loves to write music on her guitar with her talented teenage son. She is looking forward to connecting with you and helping you with your auto or home insurance questions!
Viewing team member 10 of 19
Ariana Smith
Account Manager
License #10606693
Ariana is a proud Arizona newbie, and after just a couple years here in the Buckeye area, she's totally hooked! The warm weather and jaw-dropping views are what sold her on this place! She's originally from Virginia, with a quick detour through Kansas, and she has never been a fan of the cold. When winter hits, she's counting the days until it’s over. Arizona’s 40-degree lows are a dream compared to the -13 temps she survived back east! In her role helping the community with insurance, she understands the value of protecting what matters most. She's all about the outdoors—camping, hiking, swimming, or just firing up the grill in the backyard. You’ll find her soaking up the sun every chance she gets. She's also a huge fan of live sports and concerts, always chasing the next event to dive into. Life’s too short to sit on the sidelines, so she goes all in, making the most of every moment. Ariana looks forward to helping you with your auto or home insurance needs.
Viewing team member 11 of 19
Hayden Ames
Account Manager
License #20668881
Hayden's journey in insurance began after helping people on a financial basis and building lasting relationships. He quickly realized that this is what he loves doing—it’s his way of helping others protect their future through policies like auto and life insurance. He grew up in Maple Valley, WA, and attended MSU, where he majored in Human and Health Development. While that was a great experience, he's found much more satisfaction in the insurance world. His mom, dad, and older brother are his biggest support system, and he's grateful for them every day. Outside of work, he's all about being active—skateboarding, golfing, snowboarding, or anything outdoors. Hayden loves meeting new people from all different walks of life, and he's excited to connect with you!
Viewing team member 12 of 19
Vinnie Bourgeois
Account Manager
License #18138998
Vinnie was born in Laos but raised in the vibrant Cajun country of Louisiana, where community and culture shaped who she is. She's a proud mother of three and happily married, with seven wonderful grand-kids and two fur babies bringing joy to her home. As a bilingual professional, she's licensed in all lines of insurance, including auto, home, and life policies, and passionate about helping others navigate their needs. When she's not working, you can find her outdoors—fishing, camping, or hiking—or traveling to discover new cultures and create lasting memories. She is excited to share her journey with you!
Viewing team member 13 of 19
Shani Morales
Account Manager
License #15725452
With over 20 years of customer service experience, most of them in insurance, Shani dedicated to making your move as seamless as possible. Growing up in El Paso, TX, she understands the excitement and challenges of relocating, especially to a wonderful place like Surprise, AZ. If you are moving here, her goal is to provide a smooth transition and personalized support every step of the way, helping you secure essential coverages like home and auto insurance. She studied Mathematics in college, but her greatest joy comes from being a proud mother to three beautiful daughters. In her free time, you’ll find her spending quality moments with them—whether they're swimming, watching movies, exploring parks, or taking mini road trips. She believes in patience, kindness, and truly caring for the people she works with, ensuring every customer feels confident and supported in their insurance journey.
Viewing team member 14 of 19
Jessica Kelley
Account Manager
License #19639286
Jessica loves working as an insurance professional, driven by her enjoyment in helping people and understanding their unique situations and needs. She prides herself on her customer service, achieving first-call resolution, and expertly assisting customers in finding the right auto, home, or life insurance for their needs. Jessica has worked in the industry for 10 years! Born and raised in Arizona, Jessica loves to spend time with her family and her significant other. Bunco is one of her favorite family games. She loves new adventures, dancing, listening to music, and watching sports. Come see Jessica today to get a free Auto, Home, Life, Health, or Renters Insurance quote!
Viewing team member 15 of 19
Kyle Thomas
Auto/Home/Life Insurance Rep
License #19058726
Born and raised in Oceanside, CA, Kyle attended West Texas A&M, where he played college football and gained professional experience. He has previous experience with State Farm in Texas and recently relocated to Buckeyey, Arizona, with his wife and son. He enjoys painting and cooking, and is excited to be part of the State Farm community here in Arizona, helping residents with their auto, home, and life insurance needs. His focus is on both family and personal growth as he embarks on this new chapter.
Viewing team member 16 of 19
Maria Valenzuela
Account Manager
License #8723006
Maria has been in the insurance industry for over two decades, bringing extensive experience to her role. She discovered her passion for the insurance field through her love of working with people, stating, "I have the opportunity to meet new people and help them in ways that most people aren't able to. I work hard and I'm proud to be an insurance professional." Maria is originally from New Mexico. While in college, Maria discovered she was good at playing billiards. She loves dark chocolate, watching movies, being outside, reading, and crafts. She is dedicated to assisting customers with their auto, home, or life insurance needs. Her favorite quote by Morgan Freeman is, "Don't take criticism from someone you would never go to for advice." Call or stop by and witness our service for yourself.
Viewing team member 17 of 19
Nicole Chiaromonte
Account Manager
License #21726623
Nicole is originally from Southern California, where she met my husband. In 2022, they made the move to Surprise, Arizona, and purchased their first home here. They enjoy taking small road trips and adore their two rescue cats, Johnny and June. She works in the insurance industry because she genuinely want to get to know you and what matters most in your life, so she can help you protect and safeguard it with suitable auto, home, or life insurance policies.
Viewing team member 18 of 19
Shahn Crawford
Customer Service Representative
License #16893571
Shahn has a great attitude and an eagerness to help others. He recognizes that insurance is life-changing and loves the work because he has the opportunity to talk to different people daily and provide products and services that are meaningful and important. When Shahn is not at work, he loves to spend time with his family and have movie nights. He is also very handy and can fix most things, from cars to electronics. Shahn is ready to help you with your auto quote, home insurance, renters quote, life insurance, health insurance, and more.
Viewing team member 19 of 19
Tara Carter
Agent's Assistant
License #20353671
Tara is a newlywed whose husband sparked her interest in insurance, and she's developed a genuine passion for it. She's a proud graduate of Long Beach State and a member of Alpha Kappa Alpha Sorority, Inc. As a busy mom raising a toddler, she's learned just how quickly time flies. She truly enjoys educating others about what they are actually paying for with their insurance, whether it's for their auto, home, or family's future.
Buckeye, AZ Full Time
Surprise, AZ Full Time
Surprise, AZ Full Time
Buckeye, AZ Full Time