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Profile photo of a State Farm Agent named: Lisa RO Ross

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State Farm® Insurance Agent

Lisa RO Ross

14827 W Bell Rd Ste 101
Surprise, AZ 85374

Across street from Post Office south side of Bell Rd. Next to Palm Valley Pediatric Dentistry

Profile photo of a State Farm Agent named: Lisa RO Ross

Would you like to create a personalized quote?

Office Info

Office Hours

9am - 5:30pm
After Hours by Appointment
Call us 24 hours a day!

Contact me to schedule a virtual meeting


14827 W Bell Rd Ste 101
Surprise, AZ 85374


English, Spanish, French, German, Polish, Russian, American Sign Language

I take the time to show you the value of having insurance coverages in place when you need it most.

At Lisa RO Ross State Farm Insurance, you will experience a consistent, thorough yet simple approach to identifying and reviewing insurance coverages and financial services based on your unique needs.

I’m Lisa RO Ross and I have been a State Farm Insurance Agent since 2000. I have two locations across Arizona; Surprise and Buckeye. At all locations, you will find my team of skilled and trained insurance professionals providing comprehensive coverage reviews and outstanding service. I believe that ongoing training and team development are necessary to be an insurance office in Arizona.

Before starting my agency, I graduated from the University of Minnesota with a degree in Child Psychology and a minor in Speech & Hearing Science. I worked on the State Farm Catastrophe Team for several years and I witnessed first hand the devastation and loss which can occur from storms like hurricanes, tornado's, forest fires etc. This experience inspired my passion to have comprehensive insurance reviews, helping protect what matters most.

On a personal note, I grew up in Owatonna, MN. I love those MN summers! I enjoy traveling the world and experiencing different cultures. I also love flowers, fashion, design and anything outside! I keep an upbeat attitude: I think you’ll enjoy working with my team because my team and I love what we do and maintain a positive and happy culture!

The Ross teams hard work, dedication, and community support allowed my office to be recognized for meeting customer needs. I couldn’t have done this without the support of my family, team, and community!

Lisa RO Ross and team love welcoming new residents to the area! If you need a quote or are relocating to Arizona, call or stop by one of my locations in Surprise or Buckeye AZ and we will take great care of you! Contact the office today for a free Auto, Home, Renters, Life, Health, Small Business, or Pet Insurance quote!

We insure families across the state of Arizona

Insurance Products Offered

Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet

Other Products

Banking, Mutual Funds, Annuities

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My highly trained team is passionate about reviewing insurance coverages and financial services plans in detail with each customer. I want my customers to understand the value of what they are paying for with each policy. My team has the knowledge and experience to answer your questions and walk you through the insurance gaps you may need to consider. I want to grow old with you and be there through your life changes and events.

Contact Surprise State Farm Agent Lisa RO Ross for life, home, car, health, business, renters, flood, recreation vehicle insurance and more. Get a free quote now.

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At Lisa RO Ross State Farm Insurance, My team and I strive to be there for you in your time of need working as your insurance and financial guide. It’s the office passion to ensure you understand your options and have confidence in your choices. I want to be the there for you when the unexpected happens.

Team Difference:

Lisa RO Ross State Farm Insurance has two locations in Arizona; Surprise and Buckeye Arizona. At all locations, you will find my team of skilled and trained insurance professionals providing comprehensive coverage reviews and outstanding service. The office philosophy is that ongoing training and team development are necessary to be an insurance agency in Arizona.

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Jennifer Berning State Farm Agent Team Member

Jennifer Berning

Office Manager

Jennifer is the Office Manager: She has over Eleven years of industry experience. 🎓 Her passion is to educate team members and policyholders so they may achieve their goals. She spends a lot of time learning and training to excel. Jennifer says, "You will never know how much of a difference you can make in the lives of others until you try." 🌟

Jennifer says, "I want everyone to walk away being satisfied knowing that their concerns were addressed and responded to with care." 😍

She is originally from Batesville, Indiana 🏞️🏠, and currently resides in Maricopa, AZ. ☀️ She loves being with friends and family 👪, spending time outside in the sunshine ☀️, and traveling ✈️. She is also a fan of 🏰 and fondly remembers growing up and visiting the park. 🎢 Jennifer graduated from Purdue University.

One of her favorite quotes is by Clare Pooley, "In a world where you can be anything, be kind." 🌍❤️

I can help you with your Auto Insurance, Home Insurance, Renters Insurance, Life Insurance, Health Insurance or Commercial Insurance needs. My free time is spent traveling through sunny Arizona and beyond.

Svetlana Permiakova State Farm Agent Team Member

Svetlana Permiakova

Customer Service Representative

I have been with Lisa RO Ross State Farm Insurance since 2013. I am fluent in Russian, English and French. I am proficient in Polish and Spanish. I have knowledge in Auto Insurance, Home Insurance, Life Insurance and Health Insurance. I am passionate about State Farm customers enjoy assisting them. In my free time I enjoys reading, hiking, movies, and hanging out with friends. I also enjoy cooking.


Laura Anderson

Jessica Kelley State Farm Agent Team Member

Jessica Kelley

Jessica loves working as an insurance professional because she has always enjoyed helping people and listening to their situations and needs. She prides herself on her customer service, first-call resolution, and the ability to assist in finding insurance for your needs. 🔍 Jessica has worked in the industry for 10 years!

Born and raised in Arizona 🌵, Jessica loves to spend time with her family 👨‍👩‍👧‍👦 and her significant other ❤️. Bunco is one of her favorite family games 🎲. She loves new adventures 🌟, dancing 💃, listening to music 🎶, and watching sports ⚽🏀🏈. Come see me today to get a free Auto, Home, Life, Health, or Renters Insurance quote!

Nuvia Najera State Farm Agent Team Member

Nuvia Najera

Nuvia has been in the insurance field for several years. She is bilingual and speaks both English and Spanish. She enjoys Life and Health Insurance and provides customers with explanations of their Auto and Home Insurance coverages. She enjoys reviewing coverages in detail with each customer. She says, "Insurance shouldn't be this tedious thing you want to avoid. It's about knowing the reasons behind insurance." 💼

Nuvia was born and raised in Arizona. She enjoys spending time with her son by playing video games 🎮 and exploring 🌳. She is also a fan of scary movies 🎃🎥 and going to haunted houses 👻. Halloween is her favorite holiday! 🕸️🎃 Her favorite quote is by Dodinsky, "Be there for others, but never leave yourself behind." 💫❤️

Call or stop by to get a Auto, Home, Life, Health, or Renters Insurance quote today! Nuvia is bilingual and can help our Spanish speaking community.

Danielle Stadler State Farm Agent Team Member

Danielle Stadler

Danielle has been in the insurance industry for over 22 years! 🎉 She enjoys working as an insurance account representative, saying, "I like to help people and help them understand how insurance works to cover and protect assets." 💪

One of her favorite tips for customers is to download the State Farm App 📱, saying, "That way you have your ID cards, declaration page, and billing statements at your fingertips." 📲

Danielle is originally from Minnesota 🌲🏠 and moved to Arizona in 2021 ☀️. Outside of work, she enjoys spending time with her family 👪, showing her Rottweiler dogs 🐾, hanging by the pool 🏊‍♀️, grilling 🍔, hiking 🥾, traveling ✈️, and shooting on the range 🎯.

Call me or stop by for an Auto, Fire, Life, Health, or Renters quote! I am here to help with your insurance needs in Surprise or Buckeye.

Eduardo Pena State Farm Agent Team Member

Eduardo Pena

Eduardo is a team member who loves explaining insurance to customers. 📚 He truly enjoys filling that knowledge gap and spending time with customers to make sure they have the information they need to make decisions for themselves. 🤝He is bilingual, speaking both English and Spanish.

Outside of work, Eduardo enjoys traveling ✈️, exploring new places 😎, and immersing himself in different cultures. 🌍

Auto, Home, Life, Pet, Renters insurance, and more we can help with what you need. I am bi-lingual. Give me a call today!

Jarrod Regnier State Farm Agent Team Member

Jarrod Regnier

Jarrod is a team member who values building strong, honest, and professional relationships. 🤝 He enjoys getting to know customers, saying, "The better I know a person or family, the better I can provide recommendations for policies and coverages." 🏡💼

"I get a sense of satisfaction because I truly helped protect that family's future. Life insurance is the most important protection I can provide for a person."

Outside of work, Jarrod loves family time 👨‍👩‍👧‍👦, listening to music 🎵, watching movies 🎥, playing golf ⛳️ and video games 🎮 to relax. He is also an avid sports fan ⚽️🏀⚾️ and loves to support his favorite teams! 🏆

Originally from the south of Chicago, Jarrod enjoys Surprise, Arizona 🌵, and the amazing selection of golf courses ⛳️ and microbreweries 🍻 in the area. His favorite quote is by A.A. Milne, "You're braver than you believe, stronger than you seem, smarter than you think, and loved more than you'll ever know." 💪❤️ Call or stop by the office for a free quote today!

Rudy Endsley State Farm Agent Team Member

Rudy Endsley

Rudy has worked in the insurance industry for several years and likes working in a field that provides products that are important. Rudy says the work is rewarding, "It's a good feeling when someone is having a bad day and you provide the service that can help them move forward." 👨‍💼✨

Rudy loves to watch sports 🏀⚾, hang out with his son 👨‍👦, and see good movies 🎥. He is originally from Detroit, Michigan 🏙️, and says he can teach you anything you want to know about Football 🏈

Maria Valenzuela State Farm Agent Team Member

Maria Valenzuela

Maria has been in the insurance industry for over two decades! Even though insurance isn't glamorous, Maria has always liked working with people and soon discovered how much she liked the insurance field. 🤩"I have the opportunity to meet new people and help them in ways that most people aren't able to. I work hard and I'm proud to be an insurance professional." 👩‍💼

Maria is originally from New Mexico 🌵; while in college, Maria discovered that she was good at playing billiards 🎱. She loves dark chocolate 🍫, watching movies 🎥, being outside 🌳, reading 📚, and crafts ✂️. Her favorite quote by Morgan Freeman is, "Don't take criticism from someone you would never go to for advice." 💡

Call or stop by and witness our service for yourself.


Robert Williams

Account Manager

Robert has over 21 years of insurance industry experience. He is a people person who treats customers like family 👨‍👩‍👦‍👦. Robert is able to share his experience and knowledge with customers by providing relatable real-life stories 📖and examples.

When Robert is not working, he is spending time with his family, camping 🏕 or hiking. He loves being outdoors 🏞 and loves to sing 🎶. His favorite quote is, “People who live in glass houses shouldn’t throw stones.” Robert is here to help you with Life Insurance, Health Insurance, Auto Insurance and Home Insurance.


Shahn Crawford

Shahn has a great attitude and an eagerness to help others. He recognizes that insurance is life-changing and loves the work because he has the opportunity to talk to different people daily and provide products and services that are meaningful and important 🌟.

When Shahn is not at work, he loves to spend time with his family and have movie nights 🎥. He is also very handy and can fix most things, from cars 🚗 to electronics 📺. Shahn is ready to help you with your auto quote, home insurance, renters quote, life insurance, health insurance and more.

Jody Gallo State Farm Agent Team Member

Jody Gallo

Customer Relations Representative

I have been with the Lisa RO Ross State Farm Insurance in Surprise, AZ since 2013. I am the first person you see when you walk in the office. My smiling face and calm demeanor draws you in. I enjoy helping State Farm customers and don't forget a face. Once I meet you, I remember you. During my time off I enjoys spending time outdoors with family and volunteering at local animal shelters.
Stacy Larson State Farm Agent Team Member

Stacy Larson

I grew up in Payson AZ and moved to Phoenix right after high school. I have only lived outside of Arizona for six years. I have been married since 1996 and have two adult daughters and one son. In my free time I play tennis, golf and trail run for fun. Come and see me or call me today to get the coverage for your insurance needs. Auto, Home, Renters, and more!

Dani Collins State Farm Agent Team Member

Dani Collins

Dani is a longtime team member who really enjoy the insurance industry. She is bilingual and speaks both English and Spanish. She says, “I’ve learned so much from insurance. It is something we need in our lives.” 🤩

Aside from work, Dani enjoys being in nature 🌸, working out 🏃‍♀️, and catching up with friends ☕️. She is a lifelong Arizona resident. Her favorite quote by James Frey is, “Live and let live.” 😌

When it comes to insurance, Auto, Home, Renters, Life, Pet Insurance and more.

Available Positions
Please Note: This opportunity is about potential employment with an independent contractor agent who solicits applications for State Farm products and services, and does NOT result in employment with any of the State Farm Insurance Companies. The employment selection decision , terms and conditions of employment (such as compensation and benefits) are all determined solely by the independent contractor agent.