State Farm® Insurance Agent Lisa RO Ross

"If i could give 0 stars I would. When you initially want to start a policy they will flood you with messages and insist to get coverage. Had coverage for 3 months and then got a notice of cancellation due to an error, immediatly tried to get it handled and my or say used to be my agent NUBIA just ignored me, called main office was told shed call back and never did, left voicemails and nothing. She eventually got back to me and assured me shed have answers before my policy was cancelled. Waited all day for her call, tried calling her nothing. Gave it a try next day same thing no answer. Called main office no answer. Switched over to Geico and took my business else where."

"5 stars for Jarrod. Saving my family over $200 a month in auto and $500 a year in homeowners. He truly made the process so easy and was friendly to work with. He ensured to confirm good times to speak with me and handled all of the home insurance information. I’ve never had my own insurance agent and I’m excited to work with this agency. Thanks Jarrod!"

"Danielle Stadler was outstanding to deal with! She quickly rectified an issue that had been lingering for a while in no time flat. Much appreciated. Thanks"

"Absolutely do not recommend having car/homeowners insurance through State Farm. On July 29th I opened up a claim. My toilet had an ongoing leak, which caused wood rot & damage to my bathroom floor. A restoration company came to my home to gut out my floor and also because my house is two story, they had to cut a hole in the ceiling of my washroom which is underneath bathroom. The adjuster Kenneth Bayless State Farm assigned to my claim, has done nothing to confirm whether they will pay to repair my bathroom and the huge hole in my washroom wall. Again this claim began July 29th and here we are at October 6th, with no solutions. Funny thing is, they won’t do their job but consistently send me reminders to pay my insurance bill. I will be canceling my policy with them."

"I recently signed up for Life insurance through State Farm@ Lisa Ross in Surprise. David Nunez went above and beyond explaining a few options they offer. He was very friendly and knowledgeable. I highly recommend you to ask for David for all your Insurance needs."

"My experience with signing up for life insurance was a thought of many years. Spoken to a few companies about it and at the time wasn’t sure. After recently speaking to David Nunez at State Farm @ Lisa Ross, he made the process simple and explained the benefits to an extent that I was eager to sign up. David Nunez answered my many questions and was patient with me and extremely friendly."

"Maria has been AMAZING to work with. She’s kind, funny and very helpful.I have been with State Farm for almost 30 years. I moved my policies to Lisa Ross’ office because I was so impressed with their responsiveness and customer service. They manage my current policies and write new policies efficiently and effectively. I never have to worry about anything. Move your policies here, if you are looking for a professional and courteous insurance office!"

"Jarrod is the best!! He is always helpful and goes above and beyond! I would recommend Jarrod to everyone for all of their insurance needs!! He is alway super friendly, returns calls promptly and is very caring and helpful!!"

"Jarrod was easy to talk to and very quick and knowledgeable about what needed to be changed on my policy."

"Jarrod, What an exceptional insurance agent/representative. He is patient, knowledgeable and understanding and made sure that we maximized our savings through bu dleing. He and this agency saved us money, also have a relative with this same agency and they have been pleaded for well over 10 years. Good job and kudos to Jarrod and Lisa !!!"

"Jarod reached out to me and offered a better rate with a better company. I had every reason to switch and am glad to be with State Farm."

"Jared Regnier was a very patient and friendly guy who answered all of my questions. I can be a bit difficult to all this insurance stuff, but Jared made it seem easy and helped me all throughout. Thank you Jared!"

"Jarrod was amazing! Helped with everything I needed. Thank you so much Jarrod!"

"Danielle Stadler is so great! She handled a litany of tasks and made the process very smooth. I appreciate her great customer service. She truly cares. Thank you, Danielle!"

""STATEFARM" BY FAR THE BEST INSUERANCE I HAVE HAD. I ALWAYS SAID YOU JUDGE AN INSUERANCE COMPANY BASED ON WHEN YOU NEED THEM, AND HOW THEY TREAT YOU! I DONT WISH THAT ON ANYONE, BUT THAT IS WHEN A COMPANY THAT HAS TO SETTLE UP IS MEASURED UP! LISA ROSS STATE FARM HAS HAD MY BUSINESS FOR YEARS AND AFTER AN ACCIDENT THEY STILL CONTINUE TO HAVE ME AS A CUSTOMER!"

"I recently purchased a vehicle that I needed to insure with my then carrier GEICO. My premium went up more than doubled adding the vehicle. My boyfriend suggested I call State Farm for a quote. Jarrod helped me save a ton of money from switching and helped me choose the right coverages that I needed. His customer service and attention to detail was amazing. Thank you Jarrod!"

"Lana is the nicest, most helpful person I’ve dealt with in many years. Most of the time there are a lot of different factors regarding automobile insurance that can make you angry or upset.. I felt nothing but appreciation and gratitude for Lana helping us through the stressful process. she is great."

"Hunter was fantastic and really helped me with everything that I needed! I had no idea what I was doing but hunter made sure to walk me through everything! will 100% be recommending him to family and friends ⭐️⭐️⭐️⭐️⭐️"

"Great service, fast, professional, friendly. Thank you Hunter for amazing work. I highly recommend."

"Hunter was very helpful and got me a better rate for my car insurance. Thank you!"

"Hunter was great to work with, explaining and answering questions."

"We recently changed our insurance to State Farm Ross Agency. We are very pleased with our decision. The process was completed quickly and with a high degree of professionalism. We worked with Jarrod, and he was great. He explained everything clearly and always checked in to see if have questions or concerns. Bottom line is we are saving several hundreds from our previous carrier, added some additional coverages, and have a high quality team to work with at tile Ross agency."

"Jeremy Johnson was very personal he answered all the questions that I had. He even explained in detail a hand full or plans that they offer, and he helped me settle on the drive safe plan."

"Jarrod was absolutely incredible and provided wonderful customer service. What a breath of fresh air, someone who actually cares. Thank you Jarrod!"

"Rudy was very professional , friendly and knowledgeable. He was helpful and was able to get a policy going quickly. Thank you Rudy"