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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Nicolas Peru

September 30, 2023

5  out of  5 rating by Nicolas Peru
"Great service from Jeremy!"

Bud Suiter

September 27, 2023

5  out of  5 rating by Bud Suiter
"As always, Danielle Stadler gave me clear, concise instructions on how, in this case, to be best insured if we borrow or rent a car when our own car is no longer available. Thank you Lisa Ross Agency, too, for being there."

Scott Shampine

September 17, 2023

5  out of  5 rating by Scott Shampine
"I adore Danielle. She set us up and took very good care of us. She saved us a ton of money and headache."

David Bumbernick

September 15, 2023

5  out of  5 rating by David Bumbernick
"I'm a new customer and had an excellent experience with Jarrod. I never felt rushed to make a decision and he made all the time for me to understand my coverage. Very happy with premium and have the confidence back being insured that my prior " cut rate" company never had. Thanks Jarrod and plan to be long time customer."

Dalton Spanks

September 8, 2023

5  out of  5 rating by Dalton Spanks
"I had an awesome experience securing auto and renters insurance from this agency. I worked with Kaitlyn, she was very thorough and explained some of the local trends that cause rates to be so high in AZ. I checked with several other companies, local and nationally, and State Farm had the best plan for us. Lisa RO Ross agency lives up to their high ratings! The staff are very friendly and helpful, and Kaitlyn was very accommodating with my work schedule. Looking forward to working with them!"


September 7, 2023

5  out of  5 rating by Ryan
"I had a great experience with Ross Sate Farm. Kaitlyn was awesome, she was very knowledgeable. She answered all my questions, I had a lot. I also got a really great rate with excellent coverage. I will definitely recommend to friends and family."

Ashley Vazquez

September 7, 2023

5  out of  5 rating by Ashley Vazquez
"Kaitlyn was wonderful to work with on both our home and auto policies. She was incredibly detailed, helped us understand all our options, and ensured we had the best policies to fit our needs."

Cindy Baron

September 6, 2023

5  out of  5 rating by Cindy Baron
"Danielle was so professional and helped get us through the whole process. She made it a very pleasant experience."

Liz Provencio

August 31, 2023

5  out of  5 rating by Liz Provencio
"Jared is amazing! Very friendly, helpful, and answered all my questions and concerns. Jared is very knowledgeable and helped me understand my policy and provided options to help me save more $$$. I will be recommending Jared to my friends and family."

Michelle Gray

August 23, 2023

5  out of  5 rating by Michelle Gray
"Kaitlyn Is amazing. She was prompt at getting my quote in a timely manner and very knowlegable."

Summer Craig

August 14, 2023

5  out of  5 rating by Summer Craig
"Definitely want to call Lisa Ross State Farm agency for your insurance and financial services. You can expect a great group of professionals who care and treat you like family. Whether you need a review for life insurance to ensure your family is protected or a second opinion on your auto, home insurance or renters - this is the best insurance agency!"

Carmie Martin

August 10, 2023

5  out of  5 rating by Carmie Martin
"Jeremy got me the best price for auto insurance out of buckeye thanks..."

Gary Pessek

August 2, 2023

5  out of  5 rating by Gary Pessek
"I called to add a car to my policy, I had the privilege of talking with Danielle. She is a great asset to your company. No only did she take care of my new car insurance needs. She looked over our policies and found some discounts we weren’t getting. Thank you for taking care of our insurance needs."

Dan McHenry

July 31, 2023

5  out of  5 rating by Dan McHenry
"We recently switched back to State Farm from Liberty Mutual for our personal auto and homeowners insurance needs. With Jarrod's help, we saved hundreds on multiple policies, as well as getting better coverage and protection for our autos and homeowners insurance needs. We were also able to help our adult children save money and get better coverage as well. If you're looking for the service and value we all 'used to get' as part of your auto insurance premiums, then look no further. Jarrod took care of us and our family, he'll take care of you and yours as well."

Brittaney Fajardo

July 24, 2023

5  out of  5 rating by Brittaney Fajardo
"Was able to save on our car and bundle our home while saving some money (woohoo) and it was simple and easy! Kait made it painless and not at all like a sales call, very easy-going and knowledgeable!"

Catherine Bender

July 22, 2023

5  out of  5 rating by Catherine Bender
"I called Lisa Ross State Farm insurance to get a quote to compare the existing homeowners insurance we had at AllState. Lisa was out of town so Lily Bhatia called me right back and was wonderful. She gave us quotes for our home, auto, golf cart and Umbrella Policy. In some cases the quote was a little higher than what we had, but was much better coverage, I think we were under insured before. Lily promtly returned phone calls and emailed information in a timely manner. She couldn't have done a better job. Catherine Bender"

Patricia Careau

July 19, 2023

5  out of  5 rating by Patricia Careau
"Quick! Efficient and helped me save money!!!"

Tommy B

July 5, 2023

5  out of  5 rating by Tommy B
"Lilly was great. Very friendly, helpful, and she answered all my questions and concerns. She is very knowledgeable and helped me understand my policy and policies that I may want to add in the near future. She saved me money on home and auto, and will recommend her to all my friends and family."

Dave Perreault

July 2, 2023

5  out of  5 rating by Dave Perreault
"Called the State Farm agency and talked to a lady by the name of Lorrie. She was fantastic and patient with me was able to answer all the questions that I had and gave me multiple options to best suit my needs. Would greatly recommend to anyone to contact her for any insurance questions you may have or need. Dave."

Jalilah Ingram

June 28, 2023

5  out of  5 rating by Jalilah Ingram
"Lily was very kind and knowledgeable in walking me through the process of obtaining car insurance with State Farm. I would recommend her every time. Please thank her again for her help."


June 22, 2023

5  out of  5 rating by LvR
"Today I met with Jarrod Regnier at the Lisa RO Ross office in Surprise. It was a pleasure to spend time with someone who combines knowledge, patience and real caring. Tonight I will review his proposals for Home and Auto with my wife. I am confident we will be leaving our present Insurer for the Ross Agency when I show her the substantial amount of money we will save."

Erin Vanhoveln

June 22, 2023

5  out of  5 rating by Erin Vanhoveln
"Jay very nice and easy to talk to. He was quick to help with getting the letter that I was needing."


June 15, 2023

5  out of  5 rating by TasiaMRios
"I recently spoke to Lisa from State Farm Insurance and I'm glad I did. Lisa was friendly and knowledgeable, guiding me through the process of switching from Geico Insurance to State Farm. As a result, I now have a more affordable payment plan and additional incentives. If you're thinking of making the switch, I highly recommend giving Lisa a call. You won't regret it."

Sara Dent

June 14, 2023

1  out of  5 rating by Sara Dent
"Absolute worst agents in the corporation of State Farm. Not only do they act ignorant when it comes to helping you when you actually need (insurance). Guess what, you should also offer sympathy it is needed most of the time when insurance is being used, the people working under you Lisa are the very opposite. Having issues removing a ex-spouse should not be difficult. Getting your check for your car that was totaled in a accident not even caused by you should be handled with empathy and urgency and no low-balling ridiculous numbers. Let's talk about how you guys give credit for only 20% of thousands(s) of dollars on recent repairs with all the receipts included in the claim that you should be reimbursed for? Make it make sense. I hope people see this and don't waste their time with any of you honestly. Also, I got a cheaper rate with this same company but a different agent. Again, make it make sense. They even took it as far as to try and overcharge me once I decided to leave this agency with the last bill. Ethically challenged is what they are."

John Gaidelis

June 5, 2023

5  out of  5 rating by John Gaidelis
"Very nice an personable. Helped me save compared to my last insurance company."