Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Bonnie Collins

Bonnie Collins

March 21, 2026

5  out of  5
rating by Bonnie Collins
"Love this guy Hayden. He was awesome In getting my car insurance in place. Great job!"
Profile photo of Erica Tuala

Erica Tuala

March 18, 2026

5  out of  5
rating by Erica Tuala
"Robin has always been an awesome Agent when it came time for the write up of my policies from Auto to renters to Home insurance she’s been the best. would highly recommend her to anyone. Thank you, State Farm for having wonderful employees like Robin."
Profile photo of Azniv Bosnuyan

Azniv Bosnuyan

March 14, 2026

5  out of  5
rating by Azniv Bosnuyan
"Jarrod has helped me get a amazing deal on insurance! THANK YOU Jarrod !"
Profile photo of Grace

Grace

March 11, 2026

5  out of  5
rating by Grace
"I had a great experience with Lisa Ross office. Lana was very knowledgeable and efficient and answered all my questions. She even called me a few days later to make sure I was comfortable with the changes we made on my auto insurance."
Profile photo of Andres Rivera

Andres Rivera

March 9, 2026

5  out of  5
rating by Andres Rivera
"Recently purchased car insurance. Clarissa was the person who gave me a quote I could not refuse. And Shani was the other person who was able to make it happen. Both ladies are the definition of professionalism at its finest!"
Profile photo of Shyan Spencer

Shyan Spencer

March 5, 2026

5  out of  5
rating by Shyan Spencer
"Jared helped me insur my car today and helped me get a life insurance policy to ensure my child is set up if anything were to happen to me . He spoke to me with kindness and respect like we’ve known each other for years and explained everything in such detail I could teach it now . Thank you Jared you truly helped me out so much and I’m very greatful for you !!"
Profile photo of BELLA T8

BELLA T8

March 5, 2026

5  out of  5
rating by BELLA T8
"Robin O. made the transition from my current insurance company to State Farm painless and seamless! She was personable and professional! Not only am I saving $50 a month on my auto policy, my coverages are increased substantially! I will be recommending her to my family and friends! ✨️✨️✨️✨️✨️"
Profile photo of Renae

Renae

March 3, 2026

5  out of  5
rating by Renae
"I am extremely happy with my new State Farm policy. My agent Hayden was able to get me a significant reduction in my monthly premium and made it easy for me to begin my coverage. Thank you so much."
Profile photo of eve

eve

February 28, 2026

5  out of  5
rating by eve
"I had to add a car to my policy and talked to Laura, she was very helpful and listened to my concerns. I also got a discount for having more than one car on my policy, which I didn’t know about prior."
Profile photo of james Neenan

james Neenan

February 28, 2026

5  out of  5
rating by james Neenan
"The young lady was very helpful with the questions I had.even better she got back to me with a quote very quick.wich I appreciated instead of waiting around for it.so thank you again Robin for your time and patience."
Profile photo of Scott Matheson

Scott Matheson

February 28, 2026

5  out of  5
rating by Scott Matheson
"Robin was so friendly and helpful. Thank you for the quote."
Profile photo of BeautyK Dobine

BeautyK Dobine

February 18, 2026

5  out of  5
rating by BeautyK Dobine
"I recently left my insurance company of 15 years because the premiums were incredibly high. I reached out to Robin for a quote, and she was fantastic."
Profile photo of Betty Li

Betty Li

February 17, 2026

5  out of  5
rating by Betty Li
"Shani was very professional very knowledgeable took good care of me."
We responded:
"Thank you Betty for taking the time to write us a review. Your kind words mean so much to us. We are always glad to help!"
Profile photo of Mark Elia

Mark Elia

February 9, 2026

5  out of  5
rating by Mark Elia
"Lisa Ro State Farm office is truly excellent. Lana is and has always been really wonderful. If there is any way to get her to replace Jake - she has my vote!"
We responded:
"Thank you, Mark, for the awesome feedback. We love that you had such a great experience with Lana! We're always happy to assist so don't hesitate to reach out to us if you need anything. Hope you visit us again soon!"
Profile photo of Mary Hodge

Mary Hodge

February 5, 2026

5  out of  5
rating by Mary Hodge
"Shani helped me and was very efficient and very personable. She was wonderful and helped me understand all my questions."
We responded:
"Thanks Mary for the kind words! We love that you had such a great experience! Thanks for sharing about your experience with Shani. We look forward to serving you many more times in the future! See you soon!"
Profile photo of Gary R

Gary R

February 4, 2026

5  out of  5
rating by Gary R
"Insurance"
We responded:
"Gary! Thank you for the awesome review!! it's customers like you that make the job so rewarding."
Profile photo of Robert Symonds

Robert Symonds

February 2, 2026

5  out of  5
rating by Robert Symonds
"It was a great experience from beginning to end. Highly recommend."
We responded:
"Hey Robert, Thanks for choosing us and leaving such a great review! We're glad you had a great experience, and we look forward to continuing to exceed your expectations! We're here for you anytime!"
Profile photo of Valerie Marcellette

Valerie Marcellette

February 2, 2026

5  out of  5
rating by Valerie Marcellette
"Lana was great to work with! She made everything go through smoothly. Highly recommend her!"
We responded:
"Thank you, Valerie, for the awesome feedback. It's great to know that we were able to provide you with the highest levels of service. We look forward to keeping up the great work! Hope you visit us again soon!"
Profile photo of Steven

Steven

January 31, 2026

5  out of  5
rating by Steven
"Just wanted to say thank you to Shahn and the staff at Lisa's office for always helping with my questions about my policy's. Its great to have someone to call that's knowledgeable about my policys."
We responded:
"Thank you Steven for taking the time to leave us a 5-star review. We are always here to answer all your questions."
Profile photo of Arcadia Power Washing & Solar Panel Bird Prevention

Arcadia Power Washing & Solar Panel Bird Prevention

January 30, 2026

5  out of  5
rating by Arcadia Power Washing & Solar Panel Bird Prevention
""We recently worked with Robin for our insurance needs, and the experience was exceptional. She is incredibly professional and stays remarkably up-to-date with industry changes. Her speed and efficiency made the entire process seamless. If you want someone who is truly on top of their game, I highly recommend Robin!""
We responded:
"I love to hear how great our service at Lisa Ross State Farm is and specifically Robin. We are always here to help."
Profile photo of Theresa Kirkpatrick

Theresa Kirkpatrick

January 29, 2026

5  out of  5
rating by Theresa Kirkpatrick
"Robin was super helpful and very knowledgeable. Gave me a ton to think about."
We responded:
"Theresa, Thank you for taking the time to share your experience. It is truly touching to know you think so highly of us! We truly value your recommendation, and are confident we can continue to provide excellent service in the future. Thanks again and we look forward to seeing you again soon."
Profile photo of Aminata Bajinka

Aminata Bajinka

January 28, 2026

5  out of  5
rating by Aminata Bajinka
"Hayden did a great job servicing my account when I needed assistance and was very good about following up regarding my monthly bill. Professional, responsive, and easy to work with. Anytime I’ve needed help with my account, he’s been super helpful and efficient. You can tell he genuinely cares about doing a good job."
We responded:
"Hi Aminata, we are grateful and appreciate the time you took to leave a 5-star review. We are glad that you enjoyed our service. We look forward to providing you with more great experiences in the near future. Thanks again and we look forward to seeing you again soon."
Profile photo of Lilly Afonso

Lilly Afonso

January 27, 2026

5  out of  5
rating by Lilly Afonso
"I recently purchased a vehicle that I needed to insure with my then carrier GEICO. My premium went up more than doubled adding the vehicle. I called State Farm for a quote. Jarrod helped me save a ton of money from switching and helped me choose the right coverage that I needed it. His customer service and attention to detail was amazing. Thank you Jarrod!"
We responded:
"Thank you, Lilly, for the wonderful review. I am glad he was able to help you with your insurance. "
Profile photo of Glen Abrams

Glen Abrams

January 22, 2026

5  out of  5
rating by Glen Abrams
"I had another GREAT experience with Lisa RO Ross's office today. I had an extensive phone call with Svetlana (Lana) where she helped me set up autopay on several accounts and reviewed all my policies to assure I was getting the correct coverages. She was incredibly helpful and very pleasant to work with. Thanks, as always, to the entire State Farm team."
We responded:
"Hello Glen, Thank you for the awesome feedback. It's feedback like yours that reminds us why we do what we do. We're glad you had a great experience with Svetlana and the Lisa Ross agency and we look forward to continuing to exceed your expectations! It was a pleasure to serve you."
Profile photo of Debbie Denes

Debbie Denes

January 20, 2026

5  out of  5
rating by Debbie Denes
"Jarrod was very helpful! Friendly"
We responded:
"Hi Debbie, we are grateful and appreciate the time you took to leave your review. It's feedback like yours that reminds us why we do what we do. Please reach out to us with any additional questions or comments! Thanks again and we look forward to seeing you again soon."