State Farm® Insurance Agent Lisa RO Ross
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Carlos Zarazua
December 17, 2025
"The experience with getting a quiet from State Farm was quick and easy. They saved me lots of money on my Vehicles and Home insurance. Kudos to Robin Ostrowski the Agent that helped me!"
Milz Chavez
December 17, 2025
"New to State Farm. Transition from old insurance was no problem. Hayden Ames who initially sent me a quote followed up with me when I needed and was very helpful all the way around. When I was ready to switch he was very helpful with all my questions. Thank you Hayden, and than you State Farm for helping and saving me $$. EC."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Roxy Baumgardner
December 15, 2025
"Svetlana Permiakova I've been using State farm for over 5 years. I am so impressed with my agent. Svetlana Permiakova! I've been little flaky and changed my policy a few times to adjust budget. I ended up with a great Full coverage I could afford. Never did she make me feel I was wasting her time. Even offered me life insurance. I am comfortable with knowing she has my back. And totally listened to my needs. No judgement. Thank you for all you did. Svetlana Permiakova Roxy B."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Tommy Nugen
December 9, 2025
"Absolutely Over the Top is Jarred! Top Tier Pro."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Chris White
December 4, 2025
"Lana helped me switch my Medigap coverage to State Farm from BCBS. Saved me $140 per month for identical coverage!!!"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Tricia Deluna
November 30, 2025
"Everyone at this office are helpful and kind. I have had state farm insurance 43 years auto, rental and home and have had several claims over the years, we always felt we were dealt with fairly."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Crystal Servin
November 29, 2025
"Shani provided excellent customer service when describing my current policy and the change in coverage. She was very professional and knowledgable in customizing the coverage that is best suited for my needs. Shani answered all my questions and was happy to make the change. I will definitely be sending referrable."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Veronica Ryder
November 26, 2025
"Robin is so helpful and friendly. She made my experience super easy and I am very pleased with her customer service!! Love love love Robin!!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Xavier Sotelo
November 21, 2025
"I'd like to give a huge shout out to Agent Mr. Shahn Crawford. I'm new to getting life insurance and was a bit scared to be honest. However shahn explains things with the upmost care and respect and makes things so much easier to understand. Adulting is hard as is, but having someone like shahn break things down in perfect detail definitely makes getting life insurance so much easier. I am currently working on getting auto and renters insurance with shahn on my side to help me better understand everything. Thank you again shahn."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Christine Adams
November 18, 2025
"Lana was so helpful and got me an excellent quote on my motorcycle insurance. She answered all my questions and helped me understand the bike and car policies and discounts. I definitely recommend Lana and will call her if I need help in the future!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Ric Nelsen
November 18, 2025
"She was very friendly and was understanding regarding my hearing disability."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Michael Davis
November 8, 2025
"Went in to State Farm JUST to get a quote but came out with 3 new policies."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Theresa Crossno
November 3, 2025
"I have been with this office for years but the level of service I have been receiving in the last year from Svetlana far exceeds any and all expectations. She is ALWAYS so attentive and handles any situation I through her way with excellence! Lana I would give you 10 stars if I could"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
hayward graymountain
November 1, 2025
"Agent Jared from State farm make things very simple and easy to understand about the auto policies that they held me out with is a better policy and I get to pay less then my old insurance company I'm very satisfied with the way it always helped and my coverage and everything thank you"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
JJ Hotzler
November 1, 2025
"Lana did an outstanding job for us. She was patient and addressed all our concerns. She introduced us into programs to assist us. I definitely will recommend her"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Paul Felger
October 30, 2025
"Robin was very knowledgeable and helpful. I saved a significant amount of money on my auto insurance. I used the savings to lock in my life insurance."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Jissema Valenzuela
October 28, 2025
"Shani, has been so helpful , made my car transfer from California to AZ super easy and smooth. Had such a great experience that she instantly made it feel that myself and my cars are in good hands. Explained everything made it easy to understand. Again Thank you"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
hiramavalos81
October 28, 2025
"Hayden was knowledgeable, responsive, and truly cared about getting me the best coverage."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
K Sals
October 18, 2025
"I'm not a fan of "agents", as I'm always getting upsold on anything and everything. Not the case here. She helped me with the docs and made sure the transition from Progressive to here was as easy as possible. I'm happy someone like Lisa's team was taking care of me and my family."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Joyce Wheeler
October 15, 2025
"Thank you Jarrod for the excellent experience with getting my car insured. I was dreading the call. But, after speaking with you I felt so relieved and surprised at all the discounts you offer! You win "EMPLOYEE OF THE MONTH" in my book."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Timothy Thompson
October 8, 2025
"Svetlana is the best! Very kind, courteous, and sooooooo helpful for me today. 5 stars is not enough - she needs a dial to 11! Thank you Lena (btw I accidently hit post earlier to what read Laura. Didn't deal with any Laura's today)"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Craig
October 2, 2025
"I just set up some renter's insurance with Jerrod. He was as good as an agent can get. . . . personable. . . . explained everything and got me what I needed. He was not pushy or trying to sell me anything I didn't want. I could not be happier with the service and attention to detail."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Les Meyers
October 2, 2025
"Lisa and partners were very helpful in assisting me with a new policy for our Auto. They are very competent, sincere and professional in every aspect of this process. Thank you for exceptional service."
"We’re honored by your positive feedback about the assistance you received for your new auto policy! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Jen Ames
September 25, 2025
"My husband and I were looking at life insurance outside of what his work offered since we didn't know how long he would be there. We worked with Hayden, and he put several detailed quotes together to compare, and explained how once my husband left the company our insurance would go away, something we had not given a lot of thought to. We reviewed the quotes, but life got busy. Hayden was really great about following up to answer any questions we had and if we wanted to switch over, but was not pushy. Although we are not switching at this time, we feel confident we have a plan in place once my husband changes jobs."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
zhamale
September 19, 2025
"Robin went above and beyond to get me covered it was fast and easy and most importantly I walked out saving a lot more money than when I walked in."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"