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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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J Happy Bradshaw

March 22, 2025

5  out of  5
rating by J Happy Bradshaw
"Danielle was a big help in getting my policies transferred from MO to AZ. She was patient and kind with explaining things and going through the entire process. I appreciate her hard work and diligence."
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Cyndi Mayfield

March 20, 2025

5  out of  5
rating by Cyndi Mayfield
"Autumn was very pleasant to work with. She's very knowledgeable in what she does. She went above and beyond helping me with my rider view. I am very pleased the with service I received."
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Blake

March 20, 2025

5  out of  5
rating by Blake
"Very helpful and pleasant to speak with!"
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Dave Kerman (Davenator)

March 18, 2025

5  out of  5
rating by Dave Kerman (Davenator)
"CHRISTINA WILLIAMS WAS GREAT SHE HELPED ME WITH GETTING MOTORCYCLE INSURANCE IT WAS FAST AND EASY SHE'S VERY NICE AND LISTENED TO ALL MY CONSERNS I WOULD RECOMMEND (LISA ROSS STATE FARM IN SURPRISE AZ TO EVERYONE THANKYOU 😀"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Denise J

March 12, 2025

5  out of  5
rating by Denise J
"Danielle is not only pleasant but knowledgeable. She has assisted me time and time again, and today was no exception! 😊 Thank you Danielle, for your kindness, efficiency, and professionalism."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Lizette Carrillo

February 28, 2025

5  out of  5
rating by Lizette Carrillo
"Awesome service from Jarrod today !He was very helpful and knowledgeable! Great experience!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Teresa Davis

February 27, 2025

5  out of  5
rating by Teresa Davis
"Jerrod was great! He made things smooths and painless, I got more coverage for less money than I was paying to my old company of 8 years!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Halim Hakimi

February 27, 2025

5  out of  5
rating by Halim Hakimi
"Such a great experience I had with Hayden, who not only explained all the policies clearly, but also was very professional and actually cared! Kudos to his kindness, professionalism and empathy. Thank you!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Sarah Salazar

February 24, 2025

5  out of  5
rating by Sarah Salazar
"I decided to purchase a new car so I called and spoke with Christina. She was so sweet and helpful in getting me a quote and then putting my new policy in action once I bought it. She was so informative about my coverage and what to expect next with billing. She got my temporary cards to me almost immediately! Highly recommend Christina! Top notch!"
We responded:
"Hi Sarah, thank you for your five-star review! We are happy to hear Christina provided you with such a smooth and informative experience while setting up your new plan. She truly goes above and beyond for our customers, and we’re lucky to have her on our team. If you ever have questions or need further assistance, don’t hesitate to reach out. - Lisa Ross"
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Debbie K

February 19, 2025

5  out of  5
rating by Debbie K
"Love this StateFarm insurance! They take great care of us!"
We responded:
"Thank you, Debbie! We’re so glad to hear you’re happy with our service. Taking care of you is our priority, and we’re always here when you need us! - Lisa Ross       "
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Waweez White

February 12, 2025

5  out of  5
rating by Waweez White
"Was tired of calling other state farm agents to get a quote. First time reaching out, they gave me numbers & got great coverage. Thank you David for all your help!"
We responded:
"Thank you for sharing your experience! Our team is glad to learn David was able to assist you quickly and provide excellent coverage on your first call. We hope to serve you again soon. - Lisa Ross "
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bobby traylor

February 5, 2025

5  out of  5
rating by bobby traylor
"Recently, my elderly mother, who lives alone in Buckeye Arizona needed to be move back to Colorado with me and be moved into an assisted living. During this transition, I have been talking with Christina Williams at this State Farm branch. Being 800 miles north, its been tough to get her affairs in order for her home insurance, car insurance, and life insurance. However, I have been regularly speaking with Christina and she is a rock star! Since I have the power of attorney for my mother...she has spoken with me on many occasions and walked me through my options for all of her coverages and made sound suggestions moving forward. She has served as my boots on the ground in Arizona saving me time and frustration of trying to organize these items from another state. Thanks Christina..."
We responded:
"Hi Bobby, thank you for sharing your experience! We’re so glad Christina was able to provide such dedicated support during this important transition for your mother. It’s great to hear that her guidance and suggestions helped make things easier. We truly appreciate your trust, and if you ever need further assistance, Christina and our team are here to help! - Lisa Ross "
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Jessica Beck

February 3, 2025

5  out of  5
rating by Jessica Beck
"Incredible service! We recently moved into the area and Svetlana proactively reached out to us about switching our policies to their office prior to our move. This was so nice to have one less thing to worry about amidst the chaos of moving to a new area. Svetlana was proactive, friendly, communicative, and made sure to follow up with me once we settled in to our new home. Additionally, she switched all of our policies and cancelled a prior policy we no longer needed without any work on my end. Our new policies are actually better and less expensive than what we were previously paying. I cannot say enough great things about our experience with this team! Major kudos to Svetlana!"
We responded:
"Hi Jessica, thank you for your wonderful review! We’re so happy to hear that Svetlana was able to make your transition to the area smoother by proactively assisting with your plans. Moving could be hectic, and we’re glad she could take some of the stress off your plate while also providing you with budget friendly coverage. We will be sure to share your kind words with Svetlana. - Lisa "
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Michelle Goldie

January 31, 2025

5  out of  5
rating by Michelle Goldie
"Christina has helped me twice. She is upbeat and has a good personality. Very pleased working with her"
We responded:
"Thank you for the rating, Michelle!"
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Sindy Rivera

January 31, 2025

5  out of  5
rating by Sindy Rivera
"So glad I found Carlos Rodriguez he was so helpful in finding the right insurance for us. I’ve always felt lost with insurance, but he explained everything clearly and made it easy to understand."
We responded:
"Thank you, Sindy! We’re so happy Carlos could help you find the right coverage and make everything easy to understand. We’re always here to support you with any insurance needs! - Lisa Ross"
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Sohn Brown (CS48)

January 31, 2025

5  out of  5
rating by Sohn Brown (CS48)
"Jarrod was VERY knowledgeable, VERY professional, VERY Hands on. I felt like I was his first and last customer. He made the experience VERY pleasant. If there were more Jarrods in customer service "oh" how would these encounters be so much easier. Thank you Lisa Ross for Jarrod and your staff!"
We responded:
"Thank you so much, Sohn! I’m so glad to hear that Jarrod made such a positive impact with his knowledge and professionalism. We’re lucky to have him on the team! I really appreciate your kind words, and we’re always here for anything you need. Thank you for choosing us! - Lisa Ross and team "
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susan bouquot

January 23, 2025

5  out of  5
rating by susan bouquot
"Christina at Lisa Ross State Farm insurance is absolutely fantastic!!!! She was very helpful very informative a great listener and has an infectious, beautiful smiling demeanor! Thank you, Christina for all you have done for me… Susan B"
We responded:
"Thank you, Susan, for your glowing review of Christina! Christina is fantastic; her helpfulness, attentiveness and positive energy make her an invaluable part of the team. We're so glad she could assist you and make your experience such a pleasant one. We hope to serve you again soon. Lisa and team"
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David Bumbernick

January 15, 2025

4  out of  5
rating by David Bumbernick
"I had an excellent experience with Jarrod. Have the confidence back being insured that my prior " cut rate" company never had. Was unpleasantly surprised by a 30% rate increase that " all the companies are doing" so hopefully will not see another increase especially after fires in CA. You really never hear from them for an annual review or anything but I suppose I can go in at any time if needed."
We responded:
"David, thank you for such a wonderful review! I am so happy Jarrod was able to provide such a wonderful experience for you. We are blessed to have him on our team. "
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Steven Benson

January 14, 2025

5  out of  5
rating by Steven Benson
"Christina was awesome. Accommodating and professional. An asset to State Farm !"
We responded:
"Thank you for the wonderful review, Steven! We’re so glad to hear that Christina provided you with such a professional and accommodating experience. She truly is an asset to our team, and we appreciate your kind words! - Lisa"
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Sonny Trujillo

January 9, 2025

5  out of  5
rating by Sonny Trujillo
"Jared was the best insurance agency at State Farm and the nicest and he help me with all of my auto needs and gave me the best deals to"
We responded:
"Hi Sonny, thank you for your wonderful review! We are happy to hear Jared provided you with outstanding service and helped with your auto insurance needs. It’s good to know he was able to provide you with budget-friendly coverage and make the process smooth. We hope to welcome you back soon. - Lisa"
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Jaime L

January 9, 2025

5  out of  5
rating by Jaime L
"It was a pleasure working with Jarrod Regnier, his honesty and upfront answers to our inquiries about what our needs were gave us confidence in working with him and the company he represents. We would recommend working with Jarrod to anyone who is interested in an honest representative in the insurance field."
We responded:
"Hi Jaime, thank for your review! We’re thrilled to hear Jarrod provided honest and upfront answers, making you feel confident in your insurance decisions. Jarrod takes pride in delivering exceptional service, and your recommendation means a lot to him and our entire team. - Lisa"
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Shelley Lochert

January 3, 2025

5  out of  5
rating by Shelley Lochert
"I called to check rates for auto/home and umbrella. Hayden was outstanding with taking time to discuss each option and price. He was able to save me LOTS of money on all 3 policies compared to what I had been paying over the last 5 years.....I should have shopped around before! I look forward to be a long time customer of State Farm! Thank you Hayden, for your kind and patient demeanor....great job!"
We responded:
"Hi Shelley, thank you for your fantastic comments. We are delighted to hear Hayden was able to provide you with budget-friendly home and auto coverage. Hayden takes pride in helping our customers choose coverage, and it’s wonderful to know his patience and kindness made a positive impression. We’re excited to have you join the State Farm family and look forward to providing you with five-star service for years to come. - Lisa"
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Lori Boswell

January 3, 2025

5  out of  5
rating by Lori Boswell
"Lana was the greatest! She took the time to explain all the necessary steps that were needed. I trust State Farm with my home and both vehicles."
We responded:
"Hi Lori, thank you for your kind words! The Lisa Ro Ross State Farm Agent team is glad to hear Lana provided such exceptional service and took the time to explain the insurance process clearly. It’s fantastic to learn you are happy with your auto and vehicle coverage with State Farm. We appreciate your feedback. - Lisa"
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Aminata Bajinka

December 30, 2024

5  out of  5
rating by Aminata Bajinka
"I'm extremely happy with the service I received from Hayden Ames at State Farm. He took the time to really understand my needs and carefully assessed potential risks in my life. He didn't just sell me policies, he educated me on areas where I was vulnerable and helped me find the right coverage to address them. I truly appreciate his thoroughness and personalized approach. I highly recommend Hayden to anyone looking for a trusted insurance agent."
We responded:
"Hi Aminata, thank you for your kind review! We’re so glad to hear that Hayden took the time to truly understand your needs and guide you through the process with such a personalized approach. His goal is always to ensure you’re well-covered and educated, and we’re thrilled that you had such a positive experience. We truly appreciate your recommendation and look forward to assisting you again in the future! - Lisa "
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jim hill

December 22, 2024

5  out of  5
rating by jim hill
"I had been looking for reduced payments for auto and home policies and begun contacting insurance company web sites. When contacted by Jaared at Lisa RO Ross StateFarm "out of the blue" I was immediately very much impressed by his handling of and the detail he provided to set up both auto and homeowner coverage. James (Jim) Hill Fountain Hills, AZ December 2024"
We responded:
"Thank you, Jim, for sharing your experience! We’re thrilled to hear how impressed you were with Jarrod's thorough and detailed approach. Helping you find the right auto and homeowners coverage while meeting your goals is exactly what we aim for. Welcome to the Lisa RO Ross State Farm family! – Lisa "