
State Farm® Insurance Agent Lisa RO Ross
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jonathan Dimick
May 21, 2025
"Was such a great experience getting to know and talk to very knowledgeable people about insurance. Jarrod answered all my questions i had and he made it a breeze getting my quotes and new insurances. Thank you so much!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Liz Uebelhoer
May 21, 2025
"Arianna Smith was so sweet over the phone and answered all my questions! She was patient and explained things thoroughly!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Johan Vega ramos
May 12, 2025
"Shani es excelente, yo viniendo de Cuba, me ayudado con todos mis servicios de seguro, muy contento con ella."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
E A
May 10, 2025
"Svetlana , Was Excellent For Providing Me With A Clear Understanding Of My Policy / My Sales Agent Eric , Also Was Excellent In His Portrayal Of My Policy ,"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Ashley Arnold
May 5, 2025
"Eric at the surprise office was so great and patient!! I recently switched all of my insurance over to State Farm and Eric was able to walk me through all the options and decide on the best coverage for my family. He was able to compare my current coverage with the new plan and helped me save hundreds of $$. I cannot thank him enough for taking the time to explain all the fine print and letting me know that he will continue to follow up to ensure that I don’t need any changes in my current plan. If you need to talk insurance, Eric is your guy!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Ision Industries
May 3, 2025
"I’d like to take notice of Hayden Ames. Hayden has a deep understanding of how insurance works and is very helpful in answering any questions you may have. Insurance is a complex subject and Hayden made it simple to understand how it works."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Sabrina Rivera
May 1, 2025
"Svetlana was very helpful and answered all my questions! This is why I love being apart of State Farm!"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Angelica Reyes
April 30, 2025
"Shani was amazing her customer service is unmatched and made my experience so comfortable !"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Russell Williams
April 28, 2025
"Are state farm person Ariana. Was wonderful and helpful. Answers questions and fond us the best deal for are budget. Thank you. The Williams family."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Madskinner
April 25, 2025
"Svetlana P. has been me and my entire family's go to when we need to speak with State Farm. She doesn't simply answer my questions, she really takes the time to explain everything in full so I understand before moving on. She is extremely patient and very knowledgeable. I don't typically like calling companies, however, Lana makes it feel like I'm talking to a trusted friend rather than your typical customer service. She is an absolute gem!"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Macie Rhodes
April 10, 2025
"Ariana is the GOAT! And I stand by it! She won over my husband who was previously burned by another SF office with his policy and saved us a ton of money by bundling our home & auto. She’s so quick in responding and articulate with explaining everything in layman’s terms (I don’t know anything about insurance besides you have to have it and it’s good to have). With Lisa Ross’s office in general, I have NEVER had a single problem and everyone there has always been so helpful and nothing short of incredible."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Jimmie Schwartz
April 9, 2025
"Thank you to Robin for all your help and experience in making my choice to switch over to your company."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
v Sim
April 8, 2025
"Great customer service. Still great service. Lana is excellent and knows the ins and out of insurance in great detail."
"Thank you so much for the great review and rating!"
Jeena Luebedittrich
April 6, 2025
"Hayden was very helpful and professional! Would 10/10 recommendation him for future clients! Thank you!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Reid Wamsley
March 27, 2025
"Fantastic service from a fantastic person. Robin helped me pick out the best plan for me and my goals. Couldn't be happier with how quickly and easy she made it for me. 10/10."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
J Happy Bradshaw
March 22, 2025
"Danielle was a big help in getting my policies transferred from MO to AZ. She was patient and kind with explaining things and going through the entire process. I appreciate her hard work and diligence."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Cyndi Mayfield
March 20, 2025
"Autumn was very pleasant to work with. She's very knowledgeable in what she does. She went above and beyond helping me with my rider view. I am very pleased the with service I received."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Blake
March 20, 2025
"Very helpful and pleasant to speak with!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Dave Kerman (Davenator)
March 18, 2025
"CHRISTINA WILLIAMS WAS GREAT SHE HELPED ME WITH GETTING MOTORCYCLE INSURANCE IT WAS FAST AND EASY SHE'S VERY NICE AND LISTENED TO ALL MY CONSERNS I WOULD RECOMMEND (LISA ROSS STATE FARM IN SURPRISE AZ TO EVERYONE THANKYOU 😀"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Denise J
March 12, 2025
"Danielle is not only pleasant but knowledgeable. She has assisted me time and time again, and today was no exception! 😊 Thank you Danielle, for your kindness, efficiency, and professionalism."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Lizette Carrillo
February 28, 2025
"Awesome service from Jarrod today !He was very helpful and knowledgeable! Great experience!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Teresa Davis
February 27, 2025
"Jerrod was great! He made things smooths and painless, I got more coverage for less money than I was paying to my old company of 8 years!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Halim Hakimi
February 27, 2025
"Such a great experience I had with Hayden, who not only explained all the policies clearly, but also was very professional and actually cared! Kudos to his kindness, professionalism and empathy. Thank you!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Sarah Salazar
February 24, 2025
"I decided to purchase a new car so I called and spoke with Christina. She was so sweet and helpful in getting me a quote and then putting my new policy in action once I bought it. She was so informative about my coverage and what to expect next with billing. She got my temporary cards to me almost immediately! Highly recommend Christina! Top notch!"
"Hi Sarah, thank you for your five-star review! We are happy to hear Christina provided you with such a smooth and informative experience while setting up your new plan. She truly goes above and beyond for our customers, and we’re lucky to have her on our team. If you ever have questions or need further assistance, don’t hesitate to reach out. - Lisa Ross"
Debbie K
February 19, 2025
"Love this StateFarm insurance! They take great care of us!"
"Thank you, Debbie! We’re so glad to hear you’re happy with our service. Taking care of you is our priority, and we’re always here when you need us! - Lisa Ross "