State Farm® Insurance Agent Lisa RO Ross

"Svetlana , Was Excellent For Providing Me With A Clear Understanding Of My Policy / My Sales Agent Eric , Also Was Excellent In His Portrayal Of My Policy ,"

"Eric at the surprise office was so great and patient!! I recently switched all of my insurance over to State Farm and Eric was able to walk me through all the options and decide on the best coverage for my family. He was able to compare my current coverage with the new plan and helped me save hundreds of $$. I cannot thank him enough for taking the time to explain all the fine print and letting me know that he will continue to follow up to ensure that I don’t need any changes in my current plan. If you need to talk insurance, Eric is your guy!"

"I’d like to take notice of Hayden Ames. Hayden has a deep understanding of how insurance works and is very helpful in answering any questions you may have. Insurance is a complex subject and Hayden made it simple to understand how it works."

"Svetlana was very helpful and answered all my questions! This is why I love being apart of State Farm!"

"Shani was amazing her customer service is unmatched and made my experience so comfortable !"

"Are state farm person Ariana. Was wonderful and helpful. Answers questions and fond us the best deal for are budget. Thank you. The Williams family."

"Svetlana P. has been me and my entire family's go to when we need to speak with State Farm. She doesn't simply answer my questions, she really takes the time to explain everything in full so I understand before moving on. She is extremely patient and very knowledgeable. I don't typically like calling companies, however, Lana makes it feel like I'm talking to a trusted friend rather than your typical customer service. She is an absolute gem!"

"Ariana is the GOAT! And I stand by it! She won over my husband who was previously burned by another SF office with his policy and saved us a ton of money by bundling our home & auto. She’s so quick in responding and articulate with explaining everything in layman’s terms (I don’t know anything about insurance besides you have to have it and it’s good to have). With Lisa Ross’s office in general, I have NEVER had a single problem and everyone there has always been so helpful and nothing short of incredible."

"Thank you to Robin for all your help and experience in making my choice to switch over to your company."

"Great customer service. Still great service. Lana is excellent and knows the ins and out of insurance in great detail."

"Hayden was very helpful and professional! Would 10/10 recommendation him for future clients! Thank you!"

"Fantastic service from a fantastic person. Robin helped me pick out the best plan for me and my goals. Couldn't be happier with how quickly and easy she made it for me. 10/10."

"Danielle was a big help in getting my policies transferred from MO to AZ. She was patient and kind with explaining things and going through the entire process. I appreciate her hard work and diligence."

"Autumn was very pleasant to work with. She's very knowledgeable in what she does. She went above and beyond helping me with my rider view. I am very pleased the with service I received."

"Very helpful and pleasant to speak with!"

"CHRISTINA WILLIAMS WAS GREAT SHE HELPED ME WITH GETTING MOTORCYCLE INSURANCE IT WAS FAST AND EASY SHE'S VERY NICE AND LISTENED TO ALL MY CONSERNS I WOULD RECOMMEND (LISA ROSS STATE FARM IN SURPRISE AZ TO EVERYONE THANKYOU 😀"

"Danielle is not only pleasant but knowledgeable. She has assisted me time and time again, and today was no exception! 😊 Thank you Danielle, for your kindness, efficiency, and professionalism."

"Awesome service from Jarrod today !He was very helpful and knowledgeable! Great experience!"

"Jerrod was great! He made things smooths and painless, I got more coverage for less money than I was paying to my old company of 8 years!"

"Such a great experience I had with Hayden, who not only explained all the policies clearly, but also was very professional and actually cared! Kudos to his kindness, professionalism and empathy. Thank you!"

"I decided to purchase a new car so I called and spoke with Christina. She was so sweet and helpful in getting me a quote and then putting my new policy in action once I bought it. She was so informative about my coverage and what to expect next with billing. She got my temporary cards to me almost immediately! Highly recommend Christina! Top notch!"

"Love this StateFarm insurance! They take great care of us!"

"Was tired of calling other state farm agents to get a quote. First time reaching out, they gave me numbers & got great coverage. Thank you David for all your help!"

"Recently, my elderly mother, who lives alone in Buckeye Arizona needed to be move back to Colorado with me and be moved into an assisted living. During this transition, I have been talking with Christina Williams at this State Farm branch. Being 800 miles north, its been tough to get her affairs in order for her home insurance, car insurance, and life insurance. However, I have been regularly speaking with Christina and she is a rock star! Since I have the power of attorney for my mother...she has spoken with me on many occasions and walked me through my options for all of her coverages and made sound suggestions moving forward. She has served as my boots on the ground in Arizona saving me time and frustration of trying to organize these items from another state. Thanks Christina..."

"Incredible service! We recently moved into the area and Svetlana proactively reached out to us about switching our policies to their office prior to our move. This was so nice to have one less thing to worry about amidst the chaos of moving to a new area. Svetlana was proactive, friendly, communicative, and made sure to follow up with me once we settled in to our new home. Additionally, she switched all of our policies and cancelled a prior policy we no longer needed without any work on my end. Our new policies are actually better and less expensive than what we were previously paying. I cannot say enough great things about our experience with this team! Major kudos to Svetlana!"