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Profile photo of a State Farm Agent named: Lisa RO Ross

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State Farm® Insurance Agent

Lisa RO Ross

14827 W Bell Rd Ste 101
Surprise, AZ 85374

Across street from Post Office south side of Bell Rd. Next to Palm Valley Pediatric Dentistry

Profile photo of a State Farm Agent named: Lisa RO Ross

Would you like to create a personalized quote?

Office Info

Office Hours

Mon-Fri
9am - 5:30pm
Sat-Sun
Closed
After Hours by Appointment
Call us 24 hours a day!

Contact me to schedule a virtual meeting

Address

14827 W Bell Rd Ste 101
Surprise, AZ 85374

Languages

English, Spanish, French, German, Polish, Russian, American Sign Language

We take the time to show you the value of having the right coverages and services in place when you need them most.

At the #InsuredRightWithRoss Agency, you will experience a consistent, thorough yet simple approach to identifying and reviewing the right insurance coverages and financial services based on your unique needs.

I’m Lisa Ross and I have been a State Farm Insurance Agent since 2000. I opened my legacy office in Surprise, Arizona and grew my business to be one of the top agencies at State Farm! I couldn’t have done this without the support of my family, team, and community!

Our family business has three locations across Arizona; our legacy office is in Surprise and two additional locations are in Buckeye and Chandler Arizona. At all locations, you will find our team of highly skilled and trained insurance professionals providing comprehensive coverage reviews and outstanding service. We believe that ongoing training and team development are necessary to be the premier insurance agency in Arizona.

Before starting my agency, I graduated from the University of Minnesota with a degree in Child Psychology. I also graduated with a minor in Speech & Hearing Science. I worked on the State Farm Catastrophe Team for several years and I witnessed the devastation and loss which can occur with natural disasters. This experience inspired my passion to make sure my customers have the right coverages and services in place.

I grew up in Owatonna, MN and I love to travel and experience different cultures. I also love being outside, flowers, fashion and design! I keep an upbeat attitude: I think you’ll enjoy working with my team because we love what we do and maintain a positive and happy culture!

Our hard work, dedication, and community support allowed my agency to achieve awards which include; President’s Club, Vice President’s Club, Exotic Travel, CC and many other national awards. We love welcoming new residents to the area! If you are relocating, call or stop by one of our three locations and we will take great care of you! Contact us today for a free Auto, Home, Renters, Life, Health, Small Business, or Pet Insurance quote! We also offer great home financing and retirement savings products!

Winter is a season known for cooler temperatures. As an insurance agency, we understand the importance of protecting your home and belongings during this time of year. From insuring against potential storm damage to providing coverage for fire hazards like fireplace usage, we are here to ensure you have the right policies in place for a worry-free winter season. Call, click, or stop in to visit with us about the things that are on your heart.

Nos tomamos el tiempo par mostrale el valor de contar con las coberturas y servicios adecuados cuando mas los necesita.

En la agencia #InsuredRightWithRoss, experimentaras un enfoque consistente, exhaustive pero simple para identificar y revisar las coberturas de Seguro y los servicios financieros adecuados segun sus necesidades unicas.

Soy Lisa Ross y e sido agente de seguros de State Farm desde el ano 2000. Abri mi oficina tradicional en Surprise, Arizona, y creci mi negocio hasta convertirlo en una de las principals agencias de State Farm! No podria haber hecho esto sin el apoyo de mi familia, equipo y comunidad!

Nuestra empresa familiar tiene tres ubicaciones en Arizona; nuestra oficina tradicional esta en Surprise y dos ubicaciones adicionales estan en Buckeye y Chandler Arizona. En todas las ubicaciones encontara nuestro equipo de profesionales de seguros altamente capacitados y ccapacitados que brindaran revisiones integrals de cobertura y un servicio excepcional. Creemos que la capacitacion continua y el Desarrollo del equipo son necesarios para ser la principal agencia de seguros de Arizona.

Antes de iniciar mi agencia, me gradue de la Universidad de Minnesota con una licenciatura en Psicologia Infantil. Tambien me gradue con especializacion en Ciencias del Halba y la Audicion. Trabaje en el equipo de catastrofes de State Farm durante varios anos y fui testigo de la devastacion y las perdidas que pueden ocurrir con los desastres naturales. Esta experencia inspire mi pasion por asegurarme de que mis cliente tengan las coberturas y los servicios adecuados.

Creci en Owatonna MN me encanta viajar y experimentar diferentes culturas. Tambien me encanta estar al aire libre, las flores, la moda y el diseno! Mantengo una actitud optimista: creo que con mi equipo porque amamos lo que hacemos y mantenemos una cultura positive y Feliz.

Nuestro arduo trabajo, dedicacion y apoyo comunitario permitieron a mi agencia obtener premios que incluyen; Club del Presidente, Club del Vicepresidente, Viajes exoticos, CC y muchos otros premios nacionales. Nos encanta dar la bienvenida a nuevos residents al area! Si se muda, llame o visite una de nuestras tres ubicaciones y lo atenderemos muy bien! Contactenos hoy para obtener una cotizacion gratuita de Seguro de automobile, Vivienda, inquilinos, vida, salud, pequenas empresas o mascotas! Tambien ofrecemos excelentes productos de financiacion de viviendas y ahorros para la jubilacion!

Insurance Products Offered

Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet

Other Products

Banking, Mutual Funds, Annuities

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Our highly trained team is passionate about reviewing insurance coverages and financial services plans in detail with each customer. We want our customers to understand the value of what they are paying for with each policy. Our team has the knowledge and experience to answer your questions and walk you through the insurance gaps you may need to consider protection for. We want to grow old with you and be there through your life changes and events.

Contact Surprise State Farm Agent Lisa RO Ross for life, home, car, health, business, renters, flood, recreation vehicle insurance and more. Get a free quote now.

At #InsuredRightWithRoss, we strive to always be there for you in your time of need working as your insurance and financial guide. It’s our passion to ensure you understand your options and have confidence in your choices. We want to be the there for you when the unexpected happens.

Team Difference:

Our family business has three locations across Arizona; our legacy office is in Surprise and two additional locations are in Buckeye and Chandler Arizona. At all locations, you will find our team of highly skilled and trained insurance professionals providing comprehensive coverage reviews and outstanding service. We believe that ongoing training and team development are necessary to be the premier insurance agency in Arizona.

En #InsuredRightWithRoss, nos esforzamos pore star siempre a su disposicion en sus momentos de necesidad, trabajando como su guia financiera y de seguros, Nuestra pasion es asegurarnos de que comprenda sus opciones y tenga confianza en ellas. Queremos estar ahi para usted cuando suceda lo inesperado.

Diferencia de Equipo

Nuestra empresa familiar tiene tres ubicaciones en Arizona; nuestra oficina tradicional esta en Surprise y dos ubicaciones adicionales estan en Buckeye y Chandler Arizona. En todas las ubicaciones, encontrara nuestro equipo de profesionales de seguros altamente capacitados y capacitados que brindaran revisiones integrals de cobertura y un servicio excepcional creemos que la capacitacion continua y el Desarrollo de equipo son necesarios para ser la principal agencia sde seguros de Arizona

Jennifer Berning State Farm Agent Team Member

Jennifer Berning

Office Manager

Jennifer is our Office Manager: She is licensed in all lines of insurance and has over ten years of industry experience. 🎓 Her passion is to educate team members and policyholders so they may achieve their goals. She spends a lot of time learning and training to excel and provide the right knowledge and service. 📚 "You will never know how much of a difference you can make in the lives of others until you try." 🌟

Jennifer also prides herself on going above and beyond for each customer, saying, "I want everyone to walk away being 100% satisfied knowing that their concerns were addressed and handled with care." 😍

She is originally from Batesville, Indiana 🏞️🏠, and currently resides in Maricopa, AZ. ☀️ She loves being with friends and family 👪, spending time outside in the sunshine ☀️, and traveling ✈️. She is also a fan of 🏰 and fondly remembers growing up and visiting the park. 🎢

One of her favorite quotes is by Clare Pooley, "In a world where you can be anything, be kind." 🌍❤️

I am can help you with your Auto Insurance, Home Insurance, Renters Insurance, Life Insurance, Health Insurance or Commercial Insurance needs. I graduated from Purdue University. My free time is spent traveling and outside in sunny Arizona.

Svetlana Permiakova State Farm Agent Team Member

Svetlana Permiakova

Customer Service Representative

I have been with Lisa RO Ross State Farm Insurance since 2013. I am fluent in Russian, English and French. I am proficient in Polish and Spanish. My exceptional knowledge in Auto Insurance, Home Insurance, Life Insurance and Health Insurance is second to none. I am passionate about State Farm customers and assist them through difficult times. In my free time I enjoys reading, hiking, movies, and hanging out with friends. I also enjoy cooking.
LA

Laura Anderson

Jessica Kelley State Farm Agent Team Member

Jessica Kelley

Jessica loves working as an insurance professional because she has always enjoyed helping people and listening to their situations and needs. She prides herself on providing excellent customer service, first-call resolution, and the ability to assist in finding the right insurance for your needs. 🔍 Jessica has worked in the industry for several years and is licensed in all lines of insurance. 📚📋

Born and raised in Arizona 🌵, Jessica loves to spend time with her family 👨‍👩‍👧‍👦 and her significant other ❤️. Bunco is one of her favorite family games 🎲. She loves new adventures 🌟, dancing 💃, listening to music 🎶, and watching sports ⚽🏀🏈. Come see me today to get a free Auto, Home, Life, Health, or Renters Insurance quote!

Nuvia Najera State Farm Agent Team Member

Nuvia Najera

¡Yo hablo inglés y español!

Nuvia has been an insurance professional for several years. She is bilingual and speaks both English and Spanish. She focuses on Life and Health Insurance and provides customers with detailed explanations of their Auto and Home Insurance coverages. She is licensed in all lines of insurance and enjoys reviewing coverages in detail with each customer. She says, "Insurance shouldn't be this tedious thing you want to avoid. It's about knowing the reasons behind insurance." 💼

Nuvia was born and raised in Arizona. She enjoys spending time with her son by playing video games 🎮 and exploring 🌳. She is also a fan of scary movies 🎃🎥 and going to haunted houses 👻. Halloween is her favorite holiday! 🕸️🎃 Her favorite quote is by Dodinsky, "Be there for others, but never leave yourself behind." 💫❤️

Call or stop by to get a Auto, Home, Life, Health, or Renters Insurance quote today! I am also bilingual and can help our Spanish speaking community.

Jeremy Johnson State Farm Agent Team Member

Jeremy Johnson

Jeremy is a team member licensed in all lines of insurance. 💼 His focus is on educating customers on the right coverage for their needs. He is known for making insurance fun and being easy to talk to. 😄 He loves being an insurance professional because he can get to know others and hear their life stories. ✨He finds the work he does to be rewarding by helping customers understand the importance of having the right coverages in place.

Jeremy has lived in Arizona his entire life 🌵🏜️. He enjoys playing games with friends 🎮 and is a fun, caring, and joyful person. 😊 His tip to customers is, "Ask a bunch of questions. We will help you understand what you have protection against." 🤩

Stop in or call and talk to me about auto, home, life, health, and business.

Danielle Stadler State Farm Agent Team Member

Danielle Stadler

Danielle has been in the insurance industry for over 20 years! 🎉 She is licensed in all lines of insurance and enjoys working as an insurance professional, saying, "I like to help people and make sure they understand how insurance works to cover and protect assets." 💪

One of her favorite tips for customers is to download the State Farm App 📱, saying, "That way you have your ID cards, declaration page, and billing statements at your fingertips." 📲

Danielle is originally from Minnesota 🌲🏠 and recently moved to Arizona ☀️. Outside of work, she enjoys spending time with her family 👪, showing her Rottweiler dogs 🐾, hanging by the pool 🏊‍♀️, grilling 🍔, hiking 🥾, traveling ✈️, and shooting on the range 🎯.

In 2017, one of her Rottweilers was ranked #3 female by the American Kennel Club! 🏆🐶

Call me or stop by for an Auto, Fire, Life, Health, or Renters quote! I am here to help with your insurance needs in Surprise or Buckeye.

Eduardo Pena State Farm Agent Team Member

Eduardo Pena

¡Yo hablo inglés y español!

Eduardo is a team member who loves educating customers about insurance. 📚 He is licensed in all lines of insurance and is bilingual, speaking both English and Spanish. Eduardo knows that many people don't understand their insurance policies and coverages. He truly enjoys filling that knowledge gap and spending time with customers to make sure they have the information they need to make the right decisions for themselves. 🤝

Outside of work, Eduardo enjoys traveling ✈️, exploring new places 😎, and immersing himself in different cultures. 🌍

Auto, Home, Life, Pet, Renters insurance, and more we can help with what you need. I am bi-lingual. Give me a call today!

Jarrod Regnier State Farm Agent Team Member

Jarrod Regnier

Jarrod is licensed in all lines of insurance and is a team member who values building strong, honest, and professional relationships. 🤝 He enjoys getting to know customers, saying, "The better I know a person or family, the better I can provide recommendations for policies and coverages." 🏡💼

He works in the insurance industry because he loves knowing that he can provide a customer and their family with confidence by having proper insurance protection now and in the future. 🛡️ "I get a sense of satisfaction because I truly helped protect that family's future. Life insurance is the most important protection I can provide for a person."

Outside of work, Jarrod loves family time 👨‍👩‍👧‍👦, listening to music 🎵, watching movies 🎥, and playing golf ⛳️ and video games 🎮 to relax. He is also an avid sports fan ⚽️🏀⚾️ and loves to support his favorite teams! 🏆

Originally from the south of Chicago, Jarrod enjoys Surprise, Arizona 🌵, and the amazing selection of golf courses ⛳️ and microbreweries 🍻 in the area. His favorite quote is by A.A. Milne, "You're braver than you believe, stronger than you seem, smarter than you think, and loved more than you'll ever know." 💪❤️ Call or stop by the office for a free quote today!

Rudy Endsley State Farm Agent Team Member

Rudy Endsley

Rudy has worked in the insurance industry for several years and knows he is providing products that are important. Rudy says the work is rewarding, "It's a good feeling when someone is having one of their worst days and you provide the service that can help them move forward." 👨‍💼✨

He wants customers to know he will be here if they need anything. 🤝

Rudy loves to watch sports 🏀⚾, hang out with his son 👨‍👦, and see good movies 🎥. He is originally from Detroit, Michigan 🏙️, and says he can teach you anything you want to know about Football 🏈

Maria Valenzuela State Farm Agent Team Member

Maria Valenzuela

Maria has been in the insurance industry for over two decades! Customers know Maria as their insurance "go-to gal," and she loves the title! Even though insurance isn't glamorous, Maria has always liked working with people and soon discovered how much she liked the insurance field. 🤩"I have the opportunity to meet new people and help them in ways that most people aren't able to. I work hard and I'm proud to be an insurance professional." 👩‍💼

Maria is originally from New Mexico 🌵; while in college, Maria discovered that she was good at playing billiards 🎱. She loves dark chocolate 🍫, watching movies 🎥, being outside 🌳, reading 📚, and crafts ✂️. Her favorite quote by Morgan Freeman is, "Don't take criticism from someone you would never go to for advice." 💡

Our Good Neighbor service is what sets our office aside from all the others.

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Robert Williams

Account Manager

Robert is licensed in all lines of business and has over 20 years of financial services and insurance industry experience. He is a people person who treats customers like family 👨‍👩‍👦‍👦. Robert is able to share his experience and knowledge with customers by providing relatable real-life stories 📖and examples. Robert says that everyone has to pay for insurance for the day we hope it never happens. If that day does come, he wants to be able to tell you, “Relax, we’ve got you taken care of.”

When Robert is not working, he is spending time with his family, camping 🏕 or hiking. He loves being outdoors 🏞 and loves to sing 🎶. His favorite quote is, “People who live in glass houses shouldn’t throw stones.” Robert is here to help you with Life Insurance, Health Insurance, Auto Insurance and Home Insurance.

SC

Shahn Crawford

Shahn is licensed in all lines of business and has a great attitude and an eagerness to help others. He recognizes that insurance is life-changing and loves the work because he has the opportunity to talk to different people and provide products and services that are meaningful and important 🌟.

When Shahn is not at work, he loves to spend time with his family and have movie nights 🎥. He is also very handy and can fix most things, from cars 🚗 to electronics 📺. Shahn is ready to help you with your auto quote, home insurance, renters quote, life insurance, health insurance and more.

Jody Gallo State Farm Agent Team Member

Jody Gallo

Customer Relations Representative

I have been with the Lisa RO Ross State Farm Insurance in Surprise, AZ since 2013. I am the first person you see when you walk in the office. My smiling face and calm demeanor draws you in. I enjoy helping State Farm customers and don't forget a face. Once I meet you, I remember you. During my time off I enjoys spending time outdoors with family and volunteering at local animal shelters.
Stacy Larson State Farm Agent Team Member

Stacy Larson

I grew up in Payson AZ and moved to Phoenix right after high school. I have only lived outside of Arizona for six years. I have been married since 1996 and have two adult daughters and one son. Planning for the future is important and I am here to help. Come and see me or call me today to get the proper coverage for your insurance needs. Auto, Home, Renters, Life, Pet Insurance and more! I can help! In my free time I play tennis competitively, golf and trail run for fun.
Dani Collins State Farm Agent Team Member

Dani Collins

¡Yo hablo inglés y español!

Dani is a longtime team member who is highly experienced and knowledgeable 💡. She is bilingual and speaks both English and Spanish. She has been in the insurance industry for many years and enjoys it! She says, “I’ve learned so much from insurance. It is something we need in our lives.” 🤩

Aside from work, Dani enjoys being in nature 🌸, working out 🏃‍♀️, and catching up with friends ☕️. She is a lifelong Arizona resident. Her favorite quote by James Frey is, “Live and let live.” 😌

When it comes to insurance, Auto, Home, Renters, Life, Pet Insurance and more I do what I can to get you and your loved ones the proper coverage.

Available Positions
Please Note: This opportunity is about potential employment with an independent contractor agent who solicits applications for State Farm products and services, and does NOT result in employment with any of the State Farm Insurance Companies. The employment selection decision , terms and conditions of employment (such as compensation and benefits) are all determined solely by the independent contractor agent.